Business phone systems and VoIP in Ballymena
Businesses in Ballymena use Alltone Telecoms for VoIP phone systems, local 028 numbers, inbound call routing and live answering. Local numbers, UK-based support and no lines to install.
Telecoms for Ballymena businesses
Whether you trade from a high street unit in Ballymena, an industrial estate or a home office, a virtual 028 number keeps a local presence while calls ring the phones you choose.
We set up and support everything remotely, and our services are delivered across Northern Ireland, including calls to and from the Republic of Ireland. Where an engineer visit is needed for broadband, leased lines or cabling, we arrange it through national partners.
Ballymena at a glance
| Area code | 028 |
|---|---|
| Number format | 028 25xx xxxx |
| County or area | County Antrim |
| Region | Northern Ireland |
| Freephone and national | 0800, 0808, 0330, 0333 |
Services in Ballymena
Choose a service to see what is included, or ask us to quote for a complete setup.
- Business VoIP phone systems in BallymenaCloud phone system with apps, desk phones and a web dashboard.›
- Inbound call management in BallymenaRoute every incoming call to the right person, team or site.›
- Call answering service in BallymenaLive UK receptionists who answer in your company name.›
- Outbound calling in BallymenaShow your business number, record calls and stay within Ofcom rules.›
- Microsoft Teams calling in BallymenaMake and take real phone calls inside Microsoft Teams.›
- PSTN switch-off migration in BallymenaMove off analogue and ISDN lines before they are retired.›
- Business broadband in BallymenaFull fibre and FTTC broadband with static IPs and UK support.›
- Leased lines in BallymenaDedicated, symmetrical fibre with a fix-time SLA.›
A local 028 number for your business
People are more likely to answer and return calls from a number they recognise. A 028 number gives you a Ballymena presence on your website, Google Business Profile and adverts, while calls ring whichever phones you choose.
Ballymena business phone questions
Something else on your mind? Call 020 7112 8558 or send us a message and a telecoms specialist will reply.
What is the area code for Ballymena?
The area code for Ballymena is 028. Local numbers are written in the format 028 25xx xxxx. All of Northern Ireland shares the 028 code, with the next two digits identifying the local area.
Can I get a 028 number if my office is not in Ballymena?
Yes. A virtual 028 number can ring any phone in the UK, which is useful if you serve customers in Ballymena from another base or work from home. The number should be used for genuine business in or with the Ballymena area.
Can I keep my existing Ballymena number if I move to VoIP?
Yes. We port 028 numbers from your current provider to our cloud platform, so you keep your number and stop paying for the old line.
How does the PSTN switch-off affect businesses in Ballymena?
Openreach is retiring the analogue phone network across the UK, including County Antrim, with a fixed date of 31 January 2027. Any business in Ballymena still using analogue or ISDN lines, or devices that depend on them, needs to move to a digital service.
Get a quote for your Ballymena business
Tell us how your business takes calls today and we will recommend a setup, with a clear monthly price. Most quotes are ready the same day.
- UK-based support team
- Free setup and number porting on most plans
- Monthly rolling options available
- No obligation quote
Prefer to talk? Call 020 7112 8558, Monday to Friday, 9am to 5.30pm.