Business phone systems and VoIP in Newcastle upon Tyne
Businesses in Newcastle upon Tyne use Alltone Telecoms for VoIP phone systems, local 0191 numbers, inbound call routing and live answering. Local numbers, UK-based support and no lines to install.
Telecoms for Newcastle upon Tyne businesses
Newcastle businesses on the Quayside, in the city centre and at Newcastle Helix often serve customers across the North East. A 0191 number covers Tyneside, Wearside and Durham under one recognisable code.
We set up and support everything remotely, and our services are delivered across England. Where an engineer visit is needed for broadband, leased lines or cabling, we arrange it through national partners.
Newcastle upon Tyne at a glance
| Area code | 0191 |
|---|---|
| Number format | 0191 xxx xxxx |
| County or area | Tyne and Wear |
| Region | North East England |
| Freephone and national | 0800, 0808, 0330, 0333 |
Services in Newcastle upon Tyne
Choose a service to see what is included, or ask us to quote for a complete setup.
- Business VoIP phone systems in Newcastle upon TyneCloud phone system with apps, desk phones and a web dashboard.›
- Inbound call management in Newcastle upon TyneRoute every incoming call to the right person, team or site.›
- Call answering service in Newcastle upon TyneLive UK receptionists who answer in your company name.›
- Outbound calling in Newcastle upon TyneShow your business number, record calls and stay within Ofcom rules.›
- Microsoft Teams calling in Newcastle upon TyneMake and take real phone calls inside Microsoft Teams.›
- PSTN switch-off migration in Newcastle upon TyneMove off analogue and ISDN lines before they are retired.›
- Business broadband in Newcastle upon TyneFull fibre and FTTC broadband with static IPs and UK support.›
- Leased lines in Newcastle upon TyneDedicated, symmetrical fibre with a fix-time SLA.›
A local 0191 number for your business
People are more likely to answer and return calls from a number they recognise. A 0191 number gives you a Newcastle upon Tyne presence on your website, Google Business Profile and adverts, while calls ring whichever phones you choose.
Newcastle upon Tyne business phone questions
Something else on your mind? Call 020 7112 8558 or send us a message and a telecoms specialist will reply.
What is the area code for Newcastle upon Tyne?
The area code for Newcastle upon Tyne is 0191. Local numbers are written in the format 0191 xxx xxxx. The 0191 code is also used in Gateshead, Sunderland, South Shields, Durham.
Can I get a 0191 number if my office is not in Newcastle upon Tyne?
Yes. A virtual 0191 number can ring any phone in the UK, which is useful if you serve customers in Newcastle upon Tyne from another base or work from home. The number should be used for genuine business in or with the Newcastle upon Tyne area.
Can I keep my existing Newcastle upon Tyne number if I move to VoIP?
Yes. We port 0191 numbers from your current provider to our cloud platform, so you keep your number and stop paying for the old line.
How does the PSTN switch-off affect businesses in Newcastle upon Tyne?
Openreach is retiring the analogue phone network across the UK, including Tyne and Wear, with a fixed date of 31 January 2027. Any business in Newcastle upon Tyne still using analogue or ISDN lines, or devices that depend on them, needs to move to a digital service.
Get a quote for your Newcastle upon Tyne business
Tell us how your business takes calls today and we will recommend a setup, with a clear monthly price. Most quotes are ready the same day.
- UK-based support team
- Free setup and number porting on most plans
- Monthly rolling options available
- No obligation quote
Prefer to talk? Call 020 7112 8558, Monday to Friday, 9am to 5.30pm.