Business phones and VoIP in North East England
Cloud phone systems, local and national numbers, call answering and connectivity for businesses in 11 towns and cities across North East England.
Towns and cities
Area codes in North East England
| Code | Places |
|---|---|
| 01325 | Darlington |
| 01429 | Hartlepool |
| 01434 | Hexham |
| 01642 | Middlesbrough, Stockton-on-Tees |
| 01670 | Morpeth |
| 0191 | Durham, Gateshead, Newcastle upon Tyne, South Shields, Sunderland |
Services across North East England
Phone systems
Cloud phones for every desk, laptop and mobile.
- Business VoIP phone systemsCloud phone system with apps, desk phones and a web dashboard.›
- Call recordingSecure, searchable recordings for training and compliance.›
- Cloud contact centreQueues, wallboards, recording and omnichannel for service teams.›
- SIP trunksConnect your existing PBX to the internet and cut call costs.›
- Microsoft Teams callingMake and take real phone calls inside Microsoft Teams.›
- Call analyticsLive and historic reports on every call your business makes.›
- Conference callingAudio conference bridges with UK dial-in numbers.›
- Free telecoms auditWe review your bills, contracts and setup and show where you could save.›
Inbound calls
Numbers, routing and answering for calls coming in.
- Inbound call managementRoute every incoming call to the right person, team or site.›
- Call answering serviceLive UK receptionists who answer in your company name.›
- Virtual receptionist and IVRPress 1 for sales, 2 for support. Menus that send callers to the right team.›
- Call queuingHold callers in order with messages and position announcements.›
- AI call assistantAn AI voice agent that answers, qualifies and books, day and night.›
- Call trackingSee which adverts, pages and campaigns make the phone ring.›
- Number portingKeep your existing numbers when you switch to us.›
- WhatsApp, SMS and webchatCustomer messaging in the same place as your calls.›
Outbound calls
Tools and compliance for teams that call out.
Connectivity
Broadband, leased lines and backup to carry it all.
- PSTN switch-off migrationMove off analogue and ISDN lines before they are retired.›
- Business broadbandFull fibre and FTTC broadband with static IPs and UK support.›
- Leased linesDedicated, symmetrical fibre with a fix-time SLA.›
- Disaster recovery and 4G backupKeep calls and internet running through outages.›
Mobile
Business SIMs and mobile apps for people on the move.
Talk to a telecoms specialist
Tell us how your business takes calls today and we will recommend a setup, with a clear monthly price. Most quotes are ready the same day.
- UK-based support team
- Free setup and number porting on most plans
- Monthly rolling options available
- No obligation quote
Prefer to talk? Call 020 7112 8558, Monday to Friday, 9am to 5.30pm.